Contact Roast Lab
Corrections, questions and disagreements are all welcome. If something here does not match your experience of a machine, that is genuinely useful information.
What to write about
- Corrections. A figure that is wrong, a specification that has changed, or guidance that does not hold up in practice.
- Clarifications. Anything explained in a way that left you more confused than when you started.
- Gaps. A tool, a roast stage, or a concept you expected to find and did not.
- Safety concerns. If any guidance here could lead someone into danger, we want to know immediately.
What we cannot help with
We cannot diagnose a fault with your specific machine, advise on a commercial purchase, or provide roasting support for a production business. For equipment faults, the manufacturer or your supplier is the correct route. For anything involving a potential fire or gas hazard, contact a qualified technician rather than relying on a website.
Response times
Roast Lab is maintained as a reference project rather than a commercial support desk. Substantive questions usually get a reply within a week. Corrections that affect safety are prioritised.
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